Website Terms & Conditions

1. Introduction

This website is operated by Lucent Flow (trading as Lucent Energy) (“we”, “us”, “our”). These Website Terms & Conditions govern your use of our website. By accessing or using this website, you agree to be bound by these Terms.

If you do not agree to these Terms, you should not use this website.

2. Website Use

You may use this website for lawful purposes only and in a way that does not infringe the rights of, restrict, or inhibit anyone else’s use of the website.

You must not misuse this website by knowingly introducing viruses, malware, or other material that is malicious or technologically harmful.

3. Information on This Website

The information provided on this website is for general informational purposes only. While we make reasonable efforts to ensure the accuracy of the content, we do not guarantee that the information is complete, accurate, or up to date.

Nothing on this website constitutes technical, financial, or legal advice. Any services provided by us are subject to separate written quotations, proposals, and contracts.

4. Enquiries and Quotations

Submitting an enquiry through this website does not create a contract.
Any quotation, proposal, or offer provided by us is subject to:

Site assessment (where applicable)
Availability
Written confirmation
Separate terms and conditions

5. Intellectual Property

All content on this website, including text, images, logos, and branding, is owned by or licensed to Lucent Flow (t/a Lucent Energy).

You may view, download, and print pages from this website for personal or business reference only. You must not copy, reproduce, distribute, or commercially exploit any content without our prior written permission.

6. Third-Party Links

This website may contain links to third-party websites. These links are provided for convenience only. We do not control or endorse the content of third-party websites and accept no responsibility for them.

7. Limitation of Liability

To the maximum extent permitted by law, we will not be liable for any loss or damage arising from your use of, or inability to use, this website, including indirect or consequential loss.

Nothing in these Terms limits or excludes liability where it would be unlawful to do so.

8. Privacy and Cookies

Your use of this website is also governed by our Privacy Policy and Cookie Policy, which explain how we collect and use personal data.

9. Changes to These Terms

We may update these Website Terms & Conditions from time to time. Any changes will be effective once published on this website. Continued use of the website constitutes acceptance of the updated Terms.

10. Governing Law

These Website Terms & Conditions are governed by the laws of England and Wales. Any disputes arising in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

11. Contact Details

If you have any questions about these Website Terms & Conditions, please contact us:

Lucent Flow (t/a Lucent Energy)
Email: info@lucentenergy.co.uk
Phone: 01732 222292